Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox contintues to crash when trying to download a file. Any help? ideas?

davemgunther
davemgunther
more options

Whether running in safemode with everything disabled or running in normal mode, firefox will crash every time I try to download a file (once I click "save"). Every time. Doesn't matter the file type or web address.

I do not receive a crash ID either which is strange.

I'm running a Windows 7, 64-bit OS on the latest version of firefox (7.0.1). Any help? Ideas?

Whether running in safemode with everything disabled or running in normal mode, firefox will crash every time I try to download a file (once I click "save"). Every time. Doesn't matter the file type or web address. I do not receive a crash ID either which is strange. I'm running a Windows 7, 64-bit OS on the latest version of firefox (7.0.1). Any help? Ideas?

Alle Antworten (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See also http://kb.mozillazine.org/Firefox_crashes