Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes

  • 8 Antworten
  • 4 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von John99

more options

Crashes before opening, I completely removed the program and installed Firefox 8 when the problem started and now it is worse. This started today after I installed some Windows 7 updates today.

Crashes before opening, I completely removed the program and installed Firefox 8 when the problem started and now it is worse. This started today after I installed some Windows 7 updates today.

Ausgewählte Lösung

Are you using Roboform that may be the problem, if so try updating that. You may find firefox does not crash if you uninstall Roboform.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (8)

more options

Ausgewählte Lösung

Are you using Roboform that may be the problem, if so try updating that. You may find firefox does not crash if you uninstall Roboform.

more options

Not using roboform

more options

scrapaddict28, you should read through the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article to the end and get your own crash report ID so that we can help you, like robleecas, the owner of this thread, did.

more options

Are you able to provide another couple of crash ID s please.

If I am correct in what I read previously your crash report showed

10 	roboform.dll 	roboform.dll@0x4684c0 	
11 	roboform.dll 	roboform.dll@0x467c70

that lead me to believe you seem to have roboform installed, and that it may have been involved in the crash.

more options

John99, scrapaddict28 has not furnished a crash report. The previously furnished crash report related to roboform was from robleecas, who has not responded yet.

more options

Yes upgrading Roboform solved the problem. Thanks for the help.

more options

Thanks for posting back, robleecas. I marked John99's initial post as the solution (updating Roboform).

more options

Sorry for the confusing reply, I do often post without looking too closely! ;)

  • Thanks for sorting it out Alice.
  • and of course thanks roboleecas for posting back with confirmation, glad to have helped.