Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Got the Firefox update and now it hangs/freezes after loading home page. Have been through Firefox help pages but no change. Other browsers work ok. HELP! regards Yuna

  • 1 Antwort
  • 22 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von xr417

more options

Ive been a Firefox user for many years now and get the automatic updates no problem. But I got an update today, 14 Nov 2011 Australia, and now Firefox hangs/freezes after loading the homepage. I have changed NOTHING else on my system at all. Other browers work fine. I went through your help pages but couldnt find anything that my help - I have a 5yr old Dell Laptop with Windows 7 running. Ive never had any problems until now.

Ive been a Firefox user for many years now and get the automatic updates no problem. But I got an update today, 14 Nov 2011 Australia, and now Firefox hangs/freezes after loading the homepage. I have changed NOTHING else on my system at all. Other browers work fine. I went through your help pages but couldnt find anything that my help - I have a 5yr old Dell Laptop with Windows 7 running. Ive never had any problems until now.

Ausgewählte Lösung

Hi Yuna,

Uninstall Firefox from your system completely.{http://kb.mozillazine.org/Uninstalling_firefox#On_Windows}

You can download the latest version of Firefox from http://www.mozilla.org/en-US/firefox/fx/

If you don't want to loose your bookmarks, you can backup your bookmarksbackups folder inside your Profile directory{http://kb.mozillazine.org/Profile_folder}.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

more options

Ausgewählte Lösung

Hi Yuna,

Uninstall Firefox from your system completely.{http://kb.mozillazine.org/Uninstalling_firefox#On_Windows}

You can download the latest version of Firefox from http://www.mozilla.org/en-US/firefox/fx/

If you don't want to loose your bookmarks, you can backup your bookmarksbackups folder inside your Profile directory{http://kb.mozillazine.org/Profile_folder}.

Geändert am von xr417