Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

I get no audio when running news videos from home page

  • 1 Antwort
  • 25 haben dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von Matt_G

more options

I get no audio when running video on firefox but everything works correctly using explorer or opera

I get no audio when running video on firefox but everything works correctly using explorer or opera

Ausgewählte Lösung

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (1)

more options

Ausgewählte Lösung

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!