We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Issues with any updates, downloads or add-ons. Nothing will work.

  • 1 Antwort
  • 1 hat dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von Vivek

more options

When I try to save any files, download any content the download box will pop up and my file will show there but when I try finding it in the files or opening anything up it says "Shortcut not found" also when I try to install Flash or any plugins they fail. The agreement page won't even show. For example, if I go on Google Images and I click save as on a file, say download to desktop the download box will appear, it'll say download complete and it will not be on my desktop. I've searched in every nook and cranny and tried saving to different files so I know that's not the issue. Is there something I'm missing? I never had these issues in any previous downloads of Firefox on other computers.

When I try to save any files, download any content the download box will pop up and my file will show there but when I try finding it in the files or opening anything up it says "Shortcut not found" also when I try to install Flash or any plugins they fail. The agreement page won't even show. For example, if I go on Google Images and I click save as on a file, say download to desktop the download box will appear, it'll say download complete and it will not be on my desktop. I've searched in every nook and cranny and tried saving to different files so I know that's not the issue. Is there something I'm missing? I never had these issues in any previous downloads of Firefox on other computers.

Alle Antworten (1)

more options

Hi,

Please see this.