where i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help
when i click some thing on facebook a window pops up before i could right click the link in the window but now its got a dot line box around it and i cant help
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Hi,
You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.
(To revert to the previous profile, close the new profile, start Firefox and choose the *.default profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers)).
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode