Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

How can I re-link firefox to sync account if I haven’t paired another device yet?

  • 4 Antworten
  • 7 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von cor-el

more options

I synced the pc to the firefox server but before I pair another device I had to reinstall firefox with a clean installation. How can I connect to the account that I've created for the synchronization without having any other device to give me codes? Thanks

I synced the pc to the firefox server but before I pair another device I had to reinstall firefox with a clean installation. How can I connect to the account that I've created for the synchronization without having any other device to give me codes? Thanks

Ausgewählte Lösung

You need three things to connect a "new device" to your Sync account.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (4)

more options

Ausgewählte Lösung

You need three things to connect a "new device" to your Sync account.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

more options

Dear the-edmeister, thanks for answering. Since I don’t have any other device synced how can I find a Sync or a Recovery Key? Thanks in advance.

more options

That "key" is in Firefox on devices linked with that Sync account. Since you only had one device setup, and have completely removed Firefox from that device your Sync key is gone. Without that key your data is useless, it is the encryption algorithm for your data while that data is off your devices.

more options