When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." Ideas?
When I try to use the customize feature for toolbars, the toolbars themselves disappear as soon as I click "customize." This happens whether I choose "customize" from the drop-down menu, or use the "control-click" option. I don't remember having this problem before, since I've customized the toolbar previously, although not for a while. I'm running Firefox 17.0 on an iMac with OS 10.6.8
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Hello rheahirshman
check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
You can check for problems with the localstore.rdf file.
- http://kb.mozillazine.org/Corrupt_localstore.rdf
- https://support.mozilla.org/kb/Toolbar+keeps+resetting
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)