• bp-6e95d98c-bae2-44ad-b4ac-8d4952130610
• bp-c5b82da4-16ff-487c-86f1-356212130610
• bp-36187aca-2bd4-4240-ba1f-746542130610
• bp-1c35f944-20bf-4b81-84de-ff9df2130610
• bp-7faae2ff-4c6d-4bc4-b62f-a83e22130610
• bp-dea7a003-20da-48a1-9ddc-67ef52130610

Idk why the line breaks in the opening post disappeared. Anyway..

edit just enter Crash ID as "bp-xxxxxxx- ...." _~j99

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

• Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
• In the Firefox options window click the Advanced tab, then select "General".
• In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
• Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.

Reformatting the C: drive is usually not required, although it is one way of for instance removing malware, and maybe effective for that, purpose as long as any malware is not reintroduced later in the process.

I can see a collection of bug reports linked to your Crash IDs, most of which are probably not active at present. Please, as a troubleshooting step, try Firefox in Firefox's safemode and with all plugins disabled. That may with luck prevent crashes or at least present a single signature for the crashes.

If you still crash in safemode please paste a few more Crash IDs into your next post. (Paste the string starting with bp- th forum converts them to links)

For forum cross referencing purposes

• Crash Report for CrashID bp-6e95d98c-bae2-44ad-b4ac-8d4952130610
  • Crash Signature: AtomTableClearEntry
  • Related bug 598052 (old tbird crash)
• Crash Report for CrashID bp-36187aca-2bd4-4240-ba1f-746542130610
  • Crash Signature: ScanRope
  • Related bugs 668583 & 719114
• Crash Reportfor CrashID bp-c5b82da4-16ff-487c-86f1-356212130610
  & bp-7faae2ff-4c6d-4bc4-b62f-a83e22130610
  • Crash Signature: js::mjit::StubCompiler::fixCrossJumps(unsigned char*, unsigned int, unsigned int)
  • Related Bug 612102 (abandoned)
• Crash Signature bp-1c35f944-20bf-4b81-84de-ff9df2130610
  • Signature: js::GCMarker::processMarkStackTop(js::SliceBudget&)
  • nine related bugs ! include 87129, 78982, 817342

(

Forward notes

1. If safe mode helps maybe disabling JIT compiler will
2. some related bugs memory related
3. 817342 currently access blocked

)

The crashes seem to be JavaScript related.

Did you try a new Firefox profile?

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

You can check for problems with current Flash plugin versions and try these:

• disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
• disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
• disable hardware acceleration in the Flash plugin

• http://kb.mozillazine.org/Flash#Troubleshooting
• https://support.mozilla.org/kb/Troubleshooting+plugins