Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Youtube Videos don't play.

  • 16 Antworten
  • 41 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von SteveTheMiner

more options

When I open youtube and click a video, the video itself shows a black screen. It does not show anything else. Please Help!

When I open youtube and click a video, the video itself shows a black screen. It does not show anything else. Please Help!

Ausgewählte Lösung

I updated a plugin called Shockwave that i did not show up.

Diese Antwort im Kontext lesen 👍 3

Alle Antworten (16)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 12.0 r0
  2. Shockwave Flash 11.9 r900

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
more options

How do I uninstall the older versions of shockwave flash?

more options

I'm not good at this stuff.

more options

You can use the Flash uninstaller:

Note that this will remove all installed Flash players, so you need to reinstall Flash for IE if you use this.

Latest Flash player versions here:

more options

I have done all the uninstalling and the installing now, what do I do next?

more options

Did you check on the YouTube site if it had any (positive) effect?

You can also check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

How do I troubleshoot Flash Player's protected mode for Firefox?:

Try to "disable the hardware acceleration" in the Flash Player.

See also:

more options

It still has a black screen!

more options

I found these article, maybe help you:

more options

It doesnt help.

more options

did you try check your plugins?

more options

yes. They are updated.

more options

It seems like no thumbnails are loading for youtube.

more options

Oh, it is fixed. THANKS!

more options

Can you clarify what helped to solve your problem?

more options

Ausgewählte Lösung

I updated a plugin called Shockwave that i did not show up.

Geändert am von SteveTheMiner