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Download dialog box: OK takes longer to become clickable

  • 2 Antworten
  • 4 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von bobrooney

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This only happens in Firefox 27, and not in Firefox 26.

When the window asking me if I want to open or save a file appears, I noticed that the OK button, or the "Download the file" button in some cases, takes more time to become clickable. What causes this problem.

This only happens in Firefox 27, and not in Firefox 26. When the window asking me if I want to open or save a file appears, I noticed that the OK button, or the "Download the file" button in some cases, takes more time to become clickable. What causes this problem.

Geändert am von JSPQuebec

Alle Antworten (2)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

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The safemode suggestion does not work. I have the same problem with a clean installation. why is mozilla creating only problems with new versions? I NEVER had issues before with older versions. Now Firefox starts extremely slow thanks to hardware "decelleration" and something as simple as the save as box takes forever to click on OK since it's grayed out. I don't know what to do anymore.