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V24/Win7. I can't create a subfolder in Inbox.

  • 8 Antworten
  • 2 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von Larry

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RMB on Inbox lets me create a new folder, RMB on the folder does not list an option for creating a subfolder

RMB on Inbox lets me create a new folder, RMB on the folder does not list an option for creating a subfolder

Ausgewählte Lösung

Check with your email provider if they limit the no. of folder levels you can create.

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Alle Antworten (8)

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Right-clicking any other folder than Inbox shows the option 'New Subfolder' here.

Try to start Thunderbird in safe mode and check if this makes a difference.

https://support.mozilla.org/en-US/kb/safe-mode

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No help. there's 10 menu items, none of which is "New Subfolder."

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Can you provide a screenshot?

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Is this an IMAP account? Then your email provider may limit the number of subfolders levels you can create.

Can you create subfolders underneath Local Folders?

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It is IMAP. And I *can* create subfolders under Local Folders...

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Ausgewählte Lösung

Check with your email provider if they limit the no. of folder levels you can create.

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It used to work. Can I move my folders to Local? Does that mean they're stored on my computer? That would be preferable anyway...