Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox won't load. how do I recover my bookmarks

  • 1 Antwort
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Moses

Professor01
Professor01
more options

For some reason firefox has quit loading and I don't want to lose the multitude of bookmarks that I have. How do I rescue my bookmarks if I can't load firefox?

For some reason firefox has quit loading and I don't want to lose the multitude of bookmarks that I have. How do I rescue my bookmarks if I can't load firefox?

Alle Antworten (1)

Moses
Moses
  • Moderator
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Does Firefox open then?

If not, you can retrieve your bookmarks from your Profile Folder

  • C:\Users\Moses\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx,default
  • The file you want to make a copy of is places.sqlite

The x's refer to random characters.