Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I keep being prompted to download Firfox version 28.0 but when I click on the Download button the laptop just hangs saying "trying to connect"

  • 1 Antwort
  • 2 haben dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von the-edmeister

chrisbirks
chrisbirks
more options

Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS

Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS

Ausgewählte Lösung

Then uninstall your current Firefox version, without Removing user data and settings, as explained here:
Uninstall Firefox from your Mac computer

Then install Firefox 28, which will use your existing settings and user data:
How to download and install Firefox on Mac

You can download Firefox 28.0 from here:
http://www.mozilla.com/en-US/firefox/all.html
or here:
http://www.mozilla.org/en-US/firefox/new/

Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.

Diese Antwort im Kontext lesen 👍 3

Alle Antworten (1)

the-edmeister
the-edmeister
  • Moderator
more options

Ausgewählte Lösung

Then uninstall your current Firefox version, without Removing user data and settings, as explained here:
Uninstall Firefox from your Mac computer

Then install Firefox 28, which will use your existing settings and user data:
How to download and install Firefox on Mac

You can download Firefox 28.0 from here:
http://www.mozilla.com/en-US/firefox/all.html
or here:
http://www.mozilla.org/en-US/firefox/new/

Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.