Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I have the latest FF but this site (http://mozilla.criticalupdater.org/index.php?s=2474663969) keeps popping up; AVG says it's a threat; How can I stop it?

  • 2 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von the-edmeister

JAB1
JAB1
more options

The Firefox site confirms I have the latest version. But this popup (and my popups are supposedly blocked) tells me I'm using an outdated version and should download Firefox 29.0. AVG warns this is a threat, which seems apparent. How can I stop this threat. This happens almost daily.

The Firefox site confirms I have the latest version. But this popup (and my popups are supposedly blocked) tells me I'm using an outdated version and should download Firefox 29.0. AVG warns this is a threat, which seems apparent. How can I stop this threat. This happens almost daily.

Alle Antworten (2)

Moses
Moses
  • Moderator
more options

Your System Details looks very light/empty. Can you start by giving us the troubleshooting information from the Firefox installation that's having problems. This is an essential step in troubleshooting.

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the sub-menu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
the-edmeister
the-edmeister
  • Moderator
more options

(http: //mozilla. criticalupdater. org/index.php?s=2474663969)

Sorry, that isn't a genuine Mozilla website. You may have picked up some Malware which is generating those popups.

http://www.spyany.com/program/article_adw_rm_CriticalUpdater.html