Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Home
Contributorwo
Support Forum

Support Forum

Topic for any articles related to support forum contribution.

Le yevugbe me

Mozilla Support rules and guidelines

How to contribute to the Support Forum

How to obtain a shortened mzl.la link

Contributors guide on Firefox advanced customization with CSS

Escalation Guidelines

Firefox Support troubleshooting guide

Forum Moderation Guidelines

Firefox for Android for Support Forum Contributors

Angry User Training

How to navigate and use the support forum platform

Customer Service Contributor Forum Skills

Best practices for answering questions in the Support Forum - Edits welcome!

Support forum - Find support answers

Support forum - Offtopic and duplicate questions

Support forum - How to follow up

Support forum - How to escalate

Support forum - Post replies

Firefox for iOS (Xcode Simulator)

Firefox for Android (Android Studio Emulator)

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More

Explore by product

Explore by topic

Browse by product

Browse all forum threads by topic

Get help with

Search Support

Le yevugbe me

Volunteer