Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I changed ISPs and had to change the server settings. Now one of my two email addresses crashes every time I try to read the emails.

  • 5 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ christ1

more options

At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days.

I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them.

What's the fix on this?

At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days. I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them. What's the fix on this?

All Replies (5)

more options
more options

No, I don't have a crash report. It just freezes until I close the program.

more options

If it freezes, then why did you say it crashes?

What is your anti-virus software?

more options

In my world freezing is the same as crashing ... the damned thing doesn't work.

My anti virus is AVG

more options