Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting an error message while trying to search for flights on Expedia

  • 3 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1908 views
  • Nuɖoɖo mlɔetɔ Moses

more options

I have used Expedia many times in the past without difficulty. Recently, however, whenever I try to search for flights on Expedia, I get a message that says "Sorry, we're having a problem on our end. Please try your search again later". But I'm able to search without problem from other computers. I've cleared my cache, cookies, and browsing history. I'm using the most recent version of Firefox. I had let some people borrow my laptop recently to check gmail accounts, but I've logged them out of everything. Any suggestions?

I have used Expedia many times in the past without difficulty. Recently, however, whenever I try to search for flights on Expedia, I get a message that says "Sorry, we're having a problem on our end. Please try your search again later". But I'm able to search without problem from other computers. I've cleared my cache, cookies, and browsing history. I'm using the most recent version of Firefox. I had let some people borrow my laptop recently to check gmail accounts, but I've logged them out of everything. Any suggestions?

Ŋuɖoɖo si wotia

*cue Expedia commercial theme*

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

I'm suspecting HTTPS Everywhere as the culprit in this though.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

*cue Expedia commercial theme*

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

I'm suspecting HTTPS Everywhere as the culprit in this though.

Moses trɔe

more options

wow, i should have thought of that.....

problem solved!

thank you so much, moses!!

more options

No problem. :)

Have a great day!