Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Operating in a Win XP SP3 environment. When opening a specific website the browser reports it can't find the site. When I open IE or Chrome I get the same.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 8 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Running an IE diagnostic indicates that access to HTTP, HTTPS and FTP ports are blocked. Using tools outside the browser can ping those ports so it appears that the restriction is only when a browser is accessing those ports. Reboots can, but not always, clear the problem. Once fixed one can browse normally until you hit that one site. Does not appear to have the same problem on Win 7.

Running an IE diagnostic indicates that access to HTTP, HTTPS and FTP ports are blocked. Using tools outside the browser can ping those ports so it appears that the restriction is only when a browser is accessing those ports. Reboots can, but not always, clear the problem. Once fixed one can browse normally until you hit that one site. Does not appear to have the same problem on Win 7.

All Replies (2)

more options

Can you try this one go to the option and network setting and choose no proxy

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: