Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Roboform Toolbar Is Incompatible after Firefox 31 Update

  • 6 ŋuɖoɖowo
  • 124 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ the-edmeister

MileHiGuy
MileHiGuy
more options

I just installed the latest version of Firefox (31.0), and my Roboform toolbar is no longer displayed. I get a message that it is not compatible with this version of Firefox.

I just installed the latest version of Firefox (31.0), and my Roboform toolbar is no longer displayed. I get a message that it is not compatible with this version of Firefox.

All Replies (6)

Moses
Moses
  • Moderator
more options

Create a new ticket with Roboform. This has nothing to do with Firefox. Roboform should be pushing out updates to keep in sync with Firefox's release schedule

Most of the times after the release of a new Firefox version, add-ons may become incompatible. It's up to the developer to address these issues and update it accordingly. You can contact the developer from their add-ons page or by going to their website:

Also, make sure you keep Roboform updated

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

RoboForm issued a 7.9.8 on June 24th. If you don't have that update, you may want to try that:

MileHiGuy
MileHiGuy Biabia la
more options

Thanks for the reply. I'll check with Roboform.

MileHiGuy
MileHiGuy Biabia la
more options

Thanks for the reply. I already have Roboform 7.9.8, and the toolbar is incompatible with the new version of Firefox.

CourtlyDoc
CourtlyDoc
more options

I have Roboform 7.9.8.5, just updated to FireFox 31, and it doesn't work any longer.

the-edmeister
the-edmeister
  • Moderator
more options

CourtlyDoc,

See Roboform support - http://www.roboform.com/support