Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keeping mail on the server while setting says to remain on server

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

more options

I have my Thunderbird settings set to Leave message on server. I have a POP account setup that I access on two different PCs. When I delete an incoming e-mail from my Thunderbird client it deletes the e-mail from the server.

I do not know how this is happening and it is not happening with other clients, only Thunderbird.

Any ideas?

I have my Thunderbird settings set to Leave message on server. I have a POP account setup that I access on two different PCs. When I delete an incoming e-mail from my Thunderbird client it deletes the e-mail from the server. I do not know how this is happening and it is not happening with other clients, only Thunderbird. Any ideas?

All Replies (1)

more options

re: I have my Thunderbird settings set to Leave message on server. I have a POP account setup that I access on two different PCs. When I delete an incoming e-mail from my Thunderbird client it deletes the e-mail from the server.

these are two different settings.

The Leave message on server setting refers to what to do when you download from the Inbox - to leave a copy in the inbox on the server.

when you delete an email there maybe a setting to remove the email from the server, if it has been deleted in Thunderbird

You will need to check this on both computers, because if one computer leaves it on the server and the other doesn't it will explain removal.

  • Tools > Account Settings > Server Settings for the pop mail account
  • Select: 'Leave messages on the server'

Have you got any of these selected?

  • 'for at most xx days'

if yes, this will remove all emails older than the number of days selected.

  • 'Until I delete them'

if yes, then this will remove the deleted email from the server.

deselect so the do not have a check in the box click on OK to save changes