Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Messages are downloading, but not being received.

  • 1 ŋuɖoɖo
  • 7 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

HelenT
HelenT
more options

One message seems to have got stuck, two days ago, and although it says it is downloading, it's not coming through. Other messages are now queuing up behind it.

One message seems to have got stuck, two days ago, and although it says it is downloading, it's not coming through. Other messages are now queuing up behind it.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Suggest you access the webmail account using a browser.

Locate the oldest email that did not download and move to another folder. It could be emails in a spam folder, so empty the spam folder.

then try to 'Get Mesages' in thunderbird.