Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi Since the most recent upgrad this mkorning the funcitonality of my password manager, Keeper security, is no longer working , despite trying to re-load the ad

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ mleitch

more options

I have tried to re-install the add-on, without any success. None of the web site fields have the Keeper padlock, although it is visible in the address bar where it usually is. I have tried re-starting and re-booting but none of that works - help! It is a pain not having this functionality.

I have tried to re-install the add-on, without any success. None of the web site fields have the Keeper padlock, although it is visible in the address bar where it usually is. I have tried re-starting and re-booting but none of that works - help! It is a pain not having this functionality.

Ŋuɖoɖo si wotia

Hello mleitch, this plug-in is the developers fault that they did not update it to the latest firefox version, sometimes they have a support page for plug-ins, try asking them to update to the latest firefox update. If this doesn't work please post a screenshot. You could also use some more information for me to help you.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

Hello mleitch, this plug-in is the developers fault that they did not update it to the latest firefox version, sometimes they have a support page for plug-ins, try asking them to update to the latest firefox update. If this doesn't work please post a screenshot. You could also use some more information for me to help you.

more options

Hello Mleitch, This plugin issue might be because the developer has not updated it to the newer version of Firefox. If you could attach a screenshot it would help me get a better understanding of what we are dealing with. Thanks! Connor

Mozilla Support

more options

The third party provider has updated their application and it is now working again. Thanks for your help.