Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sync on my mac won't let me sign in even in safe mode, how do I sign in I have the proper password and user name?

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ joelw135

more options

I deleted my account using another iMac. Then deleted the account on my other iMac. Went back to original iMac and created new account and was able to sign in. When I went to other iMac and clicked set up sync I entered the correct user name and the correct password. The sign on logo rotated a few times and just stayed at sign on window. I have tried to log on in safe mode same thing. No matter what I do I can't sign on. Also sometimes the sync option just shows a blank box on the screen. Once that happens I have to restart Firefox.

I deleted my account using another iMac. Then deleted the account on my other iMac. Went back to original iMac and created new account and was able to sign in. When I went to other iMac and clicked set up sync I entered the correct user name and the correct password. The sign on logo rotated a few times and just stayed at sign on window. I have tried to log on in safe mode same thing. No matter what I do I can't sign on. Also sometimes the sync option just shows a blank box on the screen. Once that happens I have to restart Firefox.

All Replies (1)

more options

When I use debug on the sync page I get this error:

NS_Error_File_currupted