We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

on my Mac, firefox 38.0.5 goes offline when I go to secure sites - including support.mozilla.org and Chase.com

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ ideato

more options

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Ŋuɖoɖo si wotia

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

more options

pattiec said

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Thank you! So far that seems to have solved the problem.

more options

You are welcome