Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps closing without an Error message and sometimes doesn't save my tabs?

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Firefox will randomly close and it doesn't give me an error message. It just closes and occasionally my tabs will be just fine or there is that page asking if I want to restore my previous session. It closed about 2 minutes ago and I am typing fast just in case it closes again soon. I have tried a ton of different options and none of them seemed to work. I uninstalled and reinstalled firefox, I rest firefox and nothing seemed to work. I really have no idea what to do.

Firefox will randomly close and it doesn't give me an error message. It just closes and occasionally my tabs will be just fine or there is that page asking if I want to restore my previous session. It closed about 2 minutes ago and I am typing fast just in case it closes again soon. I have tried a ton of different options and none of them seemed to work. I uninstalled and reinstalled firefox, I rest firefox and nothing seemed to work. I really have no idea what to do.

All Replies (6)

more options

Have you noticed any pattern?

Upgrade to Firefox 41.0.1

Please check for crash reports.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

I didn't notice any pattern, its just kind of random?


bp-fdfa381d-1dee-453d-bc81-f7a322151003

bp-93ffbf50-9736-4939-a23f-9b60f2151003

bp-ee111aa4-e49f-4f18-a1a6-daa152151003

bp-01e0a478-6b41-4c58-be8c-4d6062151003

bp-af60c2ef-69df-474f-8ac5-204bc2151003

bp-86ae676f-e611-4a2b-924f-f7e352151003

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options
more options

Firefox is updated to the latest version, and I clicked on all of those links and did everything, and firefox is still closing randomly. Its only a little less frequent?

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?