Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My 2015 archives disappeared for all previous months

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ angeredbird

more options

My archives in one of the accounts for all months prior to the current months vanished a few hours ago. They were there this morning, The folders for previous years are intact. All the other accounts have complete archives.... For all accounts I've always had "never delete messages" option checked. How do I retrieve all those messages to have them in Thunderbird

My archives in one of the accounts for all months prior to the current months vanished a few hours ago. They were there this morning, The folders for previous years are intact. All the other accounts have complete archives.... For all accounts I've always had "never delete messages" option checked. How do I retrieve all those messages to have them in Thunderbird

All Replies (2)

more options

imap account? or pop?

more options

Thanks for trying to help. Verizon does not allow for IMAP. The new update makes a unified archive for all emails, disregarding years, at least I did not lose them!