Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search doesn't find all matching emails

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ Matt

more options

I have five email accounts set up in TB. I need to find a way to do a search within all the accounts and folders. When I run a search like this: Edit-->Find-->Search messages (specify the folder and search criteria), everything works fine, but this way the search is done only within one specified folder. However, when I enter let's say an email address in the search field of the mail toolbar, hoping to search all my folders and accounts, TB ignores certain folders and doesn't find all the matching messages. Why is that? When I go to Properties of the ignored folders, I do see an option "Include messages in this folder in Global Search results" marked.

P.S. Reindexing didn't help.

I have five email accounts set up in TB. I need to find a way to do a search within all the accounts and folders. When I run a search like this: Edit-->Find-->Search messages (specify the folder and search criteria), everything works fine, but this way the search is done only within one specified folder. However, when I enter let's say an email address in the search field of the mail toolbar, hoping to search all my folders and accounts, TB ignores certain folders and doesn't find all the matching messages. Why is that? When I go to Properties of the ignored folders, I do see an option "Include messages in this folder in Global Search results" marked. P.S. Reindexing didn't help.

alosito trɔe

All Replies (2)

more options

Nobody has any idea why this is happening?

more options

what folders. I do not think the trash is searched for instance.