Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Updated to 38.3.0 now will not retrieve email from road runner accounts

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ Wayne Mery

dena0725
dena0725
more options

Since update to 38.3.0 my Thunderbird road runner email accounts will not retrieve emails. The status bar shows that it is connected to the pop-server.nc.rr.com but it hangs there, eventually times out without retrieving the emails. Uninstalled and reinstalled the application but it still won't work. The only extension was lightning and disabling it didn't help. The only add on active is flash player.

Since update to 38.3.0 my Thunderbird road runner email accounts will not retrieve emails. The status bar shows that it is connected to the pop-server.nc.rr.com but it hangs there, eventually times out without retrieving the emails. Uninstalled and reinstalled the application but it still won't work. The only extension was lightning and disabling it didn't help. The only add on active is flash player.

dena0725 trɔe

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10 - win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

If problem goes away, then cause is something like antivirus or firewall software