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Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

recover old sync data

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 13 views
  • Nuɖoɖo mlɔetɔ philipp

dionix
dionix
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Hi all,

I bought a new laptop but when i log in sync nothing gets synced so i lost all my passwords! I do have the recovery key of the old sync account. Am i able to recover my old sync data that is very important for me.

Thx

Hi all, I bought a new laptop but when i log in sync nothing gets synced so i lost all my passwords! I do have the recovery key of the old sync account. Am i able to recover my old sync data that is very important for me. Thx

Ŋuɖoɖo si wotia

hi dionix, if you are referring to a recovery key this means you were using sync 1.1 ("old sync"). mozilla has shutdown and decommissioned its old sync infrastructure and servers end of september - this was communicated in product and by announcement at https://blog.mozilla.org/services/2015/07/31/shutting-down-the-legacy-sync-service/ old sync data will be gone if you have not upgraded to new sync in time! you can also transfer data from your old device by updating to new sync there or by migrating it manually...

Xle ŋuɖoɖo sia le goya me 👍 0

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philipp
philipp
  • Moderator
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Ɖɔɖɔɖo si wotia

hi dionix, if you are referring to a recovery key this means you were using sync 1.1 ("old sync"). mozilla has shutdown and decommissioned its old sync infrastructure and servers end of september - this was communicated in product and by announcement at https://blog.mozilla.org/services/2015/07/31/shutting-down-the-legacy-sync-service/ old sync data will be gone if you have not upgraded to new sync in time! you can also transfer data from your old device by updating to new sync there or by migrating it manually...