Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to access my preferences (from the tools, options browser tab)

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

In Firefox, when I click on tools then options, options does not function and won't allow me to make changes in my preferences. How do I fix this?

In Firefox, when I click on tools then options, options does not function and won't allow me to make changes in my preferences. How do I fix this?

Ŋuɖoɖo si wotia

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

hi, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Ɖɔɖɔɖo si wotia

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.