Why my browser returns to index / home page every time I tried to confirm and download a appointment from a website?
I am trying to confirm an appointment for a meeting from a particular website. This website gets a heavy traffic. And their appointment page appears as a temporary page available only when the appointment is available.
My problem is whenever i tried to confirm appointment and download appointment confirmation It always redirect to the home page. What should be the solution. The website works best with Mozilla platform web browser.
Thanks in advance Regards Mahfuz
All Replies (1)
What is your computer system and Firefox?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.