Firefox crashes, crash report says EXCEPTION_ACCESS_VIOLATION_READ or _EXEC
Firefox has been crashing for me multiple times per day for many months. Crashes occur during all types of use, heavy use while I have 12+ tabs open and very light use while I am watching a Youtube video with only one tab open or looking at forums. Sometimes it crashes multiple times right in a row, after clicking the "restore Firefox" button on the crash reporter.
I have already tried the refresh, and Firefox crashed about 3 minutes after I did that. Thank you for your help!
Here are the past several crashes:
bp-9c25d415-d1ae-4042-bb17-1a7892160723 7/23/2016 6:01 AM bp-c134f550-a64a-46f7-b9a5-954782160723 7/23/2016 6:01 AM bp-86cb6830-5aa6-41d2-a796-ff8fa2160723 7/23/2016 5:55 AM bp-45a53b13-a81a-4436-ae9b-e44df2160723 7/23/2016 5:46 AM bp-b0a388f1-d380-48d1-97d9-e11bc2160722 7/21/2016 9:30 PM bp-5edd0b28-9437-4a35-bb42-bb2702160718 7/18/2016 6:07 PM bp-f7c8545a-1873-419c-98fb-1e96b2160717 7/17/2016 6:08 AM bp-581fd8ab-c919-44ae-9691-d83e72160716 7/16/2016 5:59 PM bp-dcb43803-a80b-4082-93b3-d42b42160716 7/15/2016 9:29 PM bp-a1bc5bd6-9f5d-4449-ac9b-9f1fd2160716 7/15/2016 9:01 PM bp-a9a1fc14-f84a-4aa5-8980-7d08b2160710 7/10/2016 1:23 PM bp-bc6c1f86-e745-4bc8-8bcd-8de5f2160710 7/10/2016 9:06 AM bp-f37dde7a-d0f1-40ef-84f3-59be72160710 7/9/2016 9:41 PM bp-50be34bf-f7d1-439f-a077-66f842160709 7/9/2016 6:00 AM bp-8254aadc-15f4-4fd1-8020-b70c32160709 7/8/2016 9:20 PM bp-81eb7ac5-a870-4b7f-bf08-65a902160709 7/8/2016 8:26 PM bp-3af97374-44c8-494e-a204-7771d2160709 7/8/2016 7:59 PM bp-72870b2c-621d-4d35-8bd1-91c3d2160709 7/8/2016 7:48 PM bp-9496558c-e5e2-4e8d-a478-4aef92160709 7/8/2016 7:48 PM 20e7bbba-a400-4786-8894-e932b6823a98 6/27/2016 8:08 PM
All Replies (1)
Is it only Firefox that crashes ? You have many different crash signatures. I note at least one has a bug filed for it but appears not to be actionable.
Please try using Firefox in safemode for a while and with all plugins disabled. Does that help at all and reduce the frequency of the crashes ? Pleas post 3 or for crash IDs from crashes in that configuration, maybe the crash signatures will be more useful.
It is probably worth trying to check the computers memory is OK try running a memtest session overnight see if that is error free or not. That may be built in to some machines, but is free anyway. It actually runs independently of the Operating System typically from a special CD or Memory stick
- wikipedia.org/wiki/Memtest86
- Original site http://www.memtest.org/
- New site with support & download links http://www.memtest86.com/
I will find more links if necessary. I have memtest installed and bootable on all my computers & on media but realise it is not always a straight forward task.
Crash reports include
- bp-3af97374-44c8-494e-a204-7771d2160709
- Crash Signature: js::GCMarker::lazilyMarkChildren
- Bug 1259214 - crash in js::GCMarker::lazilyMarkChildren
- My Comment - that one is a topcrash
- bp-c134f550-a64a-46f7-b9a5-954782160723
- Crash Signature: RuleHash::AppendRule
- Bug 792626 - crash @ RuleHash::AppendRule(RuleSelectorPair const&) with ATI graphics card
- My Comment, safe mode helped, graphics card issue ?
- bp-45a53b13-a81a-4436-ae9b-e44df2160723
- Crash Signature: js::gc::Arena::finalize<T>
- Bug 702531NEW --- Crash in js::gc::Arena::finalize<JSObject>
- Old originally reported in T.bird. This is not a frequent crash