Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

"Print", "Options" and "Add-ons" no longer work in Firefox menu after Yahoo Toolbar update.

  • 4 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ TyGre

TyGre
TyGre
more options

All other Firefox menu options appear functional. Absolutely nothing happens when clicking on these three non-working buttons. All were functional before the forced toolbar update. Have not been able to print web pages for a few days now.

All other Firefox menu options appear functional. Absolutely nothing happens when clicking on these three non-working buttons. All were functional before the forced toolbar update. Have not been able to print web pages for a few days now.

Ŋuɖoɖo si wotia

Reset your printer setting as outlined here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

But considering that Customize doesn't work for you, it might be best to just refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Do the menu items on the Menu bar work? Hit the Alt key ti reveal the Menu Bar, if it is hidden.

Or the keyboard commands for those items? { Ctrl + P } for Print. { Alt -> T -> O } for Options. { Ctrl + Shft + A } for Addons.

Do you have the toolbar buttons for those items on the Yahoo Toolbar? If so, try opening Customize and use the Restore Defaults button.

TyGre
TyGre Biabia la
more options

All the menu items on the Menu bar work, except "Print Preview". The first attempt resulted in a Print Preview dialog box showing "Progress: Preparing.....", which hung up for minutes. Further attempts would not even bring up the dialog box. So I can print as is but I cannot control the size or customize my print area.

I was also unable to open the "Customize" button on the menu, and therefore never could get to restore defaults.

the-edmeister
the-edmeister
  • Moderator
more options

Ɖɔɖɔɖo si wotia

Reset your printer setting as outlined here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

But considering that Customize doesn't work for you, it might be best to just refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

TyGre
TyGre Biabia la
more options

Changing the printer settings didn't help but the refresh did. However, I had to hunt down my old add-ons since they apparently are removed in the refresh process. Also, new pages in yahoo no longer open in a new tab with a Flickr photo (which was annoying). Don't know if that was a result of the refresh or yahoo changed the toolbar settings based on the billion negative reviews they were getting.