We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I have to constantly clear my cookies for websites to load correctly

christianwpromote
christianwpromote
more options

Hi, every two weeks or so I'm forced to completely delete all cookies in order for websites (asana, Jezebel, etc.) to load correctly. Until I do this pages break and do not load correctly.

Is there a way to fix this so that I constantly don't have to delete cookies?

Hi, every two weeks or so I'm forced to completely delete all cookies in order for websites (asana, Jezebel, etc.) to load correctly. Until I do this pages break and do not load correctly. Is there a way to fix this so that I constantly don't have to delete cookies?

All Replies (2)

FredMcD
FredMcD
more options

You may have a corrupt cookies.sqlite file. Delete cookies.sqlite + cookies.sqlite.old + cookies.sqlite-shm + cookies.sqlite-wal

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

christianwpromote
christianwpromote Biabia la
more options

Hi Fred,

Thanks for responding. I went in and did all of this (I didn't have every file listed but I deleted every file that began with cookies. )

I will let you know if the problem persists.