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Firefox tab crashes on startup, even in safe mode

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ philipp

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Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work.

The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work. The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

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hi smw427, this is caused by the EMET security tool that is running on your device - can you try updating it to its latest version and report back if this helps? thank you