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Firefox crashes

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  • Nuɖoɖo mlɔetɔ Shadow110

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My Firefox browser crashes every time I start it. The Crash ID: bp-5e0685f9-0b83-4c7b-929c-956ed1170626.

Firefox does not even start, it just goes directly to the crash reporter.

My Firefox browser crashes every time I start it. The Crash ID: bp-5e0685f9-0b83-4c7b-929c-956ed1170626. Firefox does not even start, it just goes directly to the crash reporter.

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If your not already at the latest version for Linux :https://support.mozilla.org/en-US/kb/update-firefox-latest-version

https://developer.mozilla.org/en-US/docs/Mozilla/Projects/Crash_reporting/Understanding_crash_reports

There does not seem to be any help solutions from support that I can find.

Might check this post and or post here if running this flavour of Linux. If not should follow up with who ever you have. https://askubuntu.com/questions/693763/firefox-crashed-with-sigsegv

Other place I have noticed for help is https://bugzilla.mozilla.org and over here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2948411

Please let us know if this solved your issue or if need further assistance.