Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AmazonUK, can scroll opening page and specific items' details pages, cannot scroll down a search results pages.

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Cublet

more options

Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

Ŋuɖoɖo si wotia

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

more options

Problem solved after graphics update.

Many thanks, Cublet