We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is permanently stuck in "Private Browsing " mode.

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ escondite

more options

Since the Win 10 update to Ver1709 I have been having nothing but problems with Firefox, now I found that trying to take a screen shot I get a message "can't take screen shots in private mode", but Firefox is not in Private mode. This could also explain why it is blocking some secure websites.

Since the Win 10 update to Ver1709 I have been having nothing but problems with Firefox, now I found that trying to take a screen shot I get a message "can't take screen shots in private mode", but Firefox is not in Private mode. This could also explain why it is blocking some secure websites.

Ŋuɖoɖo si wotia

Hi, could you please check the following?

1. Type "about:config" in the address bar. 2. Click the "I accept the risk" button. 3. In the search box that appears, type "browser.privatebrowsing.autostart".

What appears in the "value" column? If it says "true", double-click on the item to change it to "false", and restart Firefox.

Xle ŋuɖoɖo sia le goya me 👍 3

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Hi, could you please check the following?

1. Type "about:config" in the address bar. 2. Click the "I accept the risk" button. 3. In the search box that appears, type "browser.privatebrowsing.autostart".

What appears in the "value" column? If it says "true", double-click on the item to change it to "false", and restart Firefox.

more options

Many Thanks, it wasn't that complicated, when I restored Firefox I must have ticked the "never remember history" box and thus stuck it in Private mode. all is sorted now and back to where we were before .................... until the next Win 10 update.