Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have changed my computer from a Macmini+Win 10 to a new Lenovo+Win 10 desktop & notebook . However firefox running very slow or even freezed on both Lenovo.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ tonykwok31

more options

I have changed my computer from a Macmini+Win 10 to a new Lenovo+Win 10 to a new desktop & a new notebook .

However firefox running very slow or even freezed on both Lenovo. And the version of firefox is 32 bit and I couldn't do anything to change it to 64 bit.

Can someone help to solve the problem ?

It makes me no choice but to give up Firefox and use Chrome or IE

I have changed my computer from a Macmini+Win 10 to a new Lenovo+Win 10 to a new desktop & a new notebook . However firefox running very slow or even freezed on both Lenovo. And the version of firefox is 32 bit and I couldn't do anything to change it to 64 bit. Can someone help to solve the problem ? It makes me no choice but to give up Firefox and use Chrome or IE

Ŋuɖoɖo si wotia

Hi, you can try reducing the number of Multiprocesses: Go to the 3-bar menu > Options (General) - Performance, then deselect 'Use recommended performance settings' and change 'Content process limit' to 1 or 2. See - Firefox's performance settings, and Startup, home page, tabs, and download settings.

Whilst in the 3-bar menu, you can also go to Options (Privacy & Security) - Permissions, and tick/check 'Prevent accessibility services from accessing your browser' then restart Firefox. More - What is the Accessibility Service Indicator?

To check your version of Firefox. Open the 3-bar menu > Options (General) - Firefox Updates.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Xle ŋuɖoɖo sia le goya me 👍 2

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Hi, you can try reducing the number of Multiprocesses: Go to the 3-bar menu > Options (General) - Performance, then deselect 'Use recommended performance settings' and change 'Content process limit' to 1 or 2. See - Firefox's performance settings, and Startup, home page, tabs, and download settings.

Whilst in the 3-bar menu, you can also go to Options (Privacy & Security) - Permissions, and tick/check 'Prevent accessibility services from accessing your browser' then restart Firefox. More - What is the Accessibility Service Indicator?

To check your version of Firefox. Open the 3-bar menu > Options (General) - Firefox Updates.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Scribe trɔe

more options

Problem solves after the Prevent accessibility service is checked ! Thank you so much for the help.