Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

iCLOUD does not sync with iPAD/iPHONE, says FF not installed

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ zappasrevenge

more options

Hi,

I had been using iCLOUD to sync my bookmarks with Safari on iPAD, iPhone w/o any problems with Firefox on my WIN 7/64 PC, using the iCLOUD bookmark.

Some time ago this stopped working and I have no idea what happened. Now my work-around is using FF on iPAD/PHONE, but that is not as convenient as Safari/FF Sync.

iCLOUD otherwise runs fine, also on PC, BUT: in the BOOKMARKS sectionin the iCLOUD "set-up" it only gives Internet Explorer as an option to select. FF cannot be selected, i.e. iCLOUD acts as if FF was not installed at all! But it is, of course, and in its always most recent version (59.0.2).

Has the support of iCLOUD add-on stopped as of a certain FF release?

Any ideas?

Many thanks.

Hi, I had been using iCLOUD to sync my bookmarks with Safari on iPAD, iPhone w/o any problems with Firefox on my WIN 7/64 PC, using the iCLOUD bookmark. Some time ago this stopped working and I have no idea what happened. Now my work-around is using FF on iPAD/PHONE, but that is not as convenient as Safari/FF Sync. iCLOUD otherwise runs fine, also on PC, BUT: in the BOOKMARKS sectionin the iCLOUD "set-up" it only gives Internet Explorer as an option to select. FF cannot be selected, i.e. iCLOUD acts as if FF was not installed at all! But it is, of course, and in its always most recent version (59.0.2). Has the support of iCLOUD add-on stopped as of a certain FF release? Any ideas? Many thanks.

Ŋuɖoɖo si wotia

Thanks a lot for your help.

Simply deleting all COOKIES already solved the sync problem. It now works fine again. So simple a sulution, yet so hard to see ...!

Cheers from Munich.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Hi, I do not think support has ended for it and the Developers site is still up https://addons.mozilla.org/en-US/firefox/addon/icloud-bookmarks/ Please check with the Developers Support Page and Contact if have to see if they have seen this issue. They last updated it 4mos ago.

All solutions I have will end up having you locked out of sync and having to request access from bugzilla and provide the details. So it would possibly be best to start where having the issue then work this way. As I would suggest this : Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

more options

Ɖɔɖɔɖo si wotia

Thanks a lot for your help.

Simply deleting all COOKIES already solved the sync problem. It now works fine again. So simple a sulution, yet so hard to see ...!

Cheers from Munich.

more options

Just as a note...iCLOUD set-up still says FF not installed, but I d'ont care, sync works.