We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgraded to ubuntu 18.04 & MOdzilla products will not connect to internet. Network connection is there. Pinged 8.8.8.8 just fine.

  • 10 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ FFus3r

more options

I just upgraded to Ubuntu 18.04 and neither Firefox or Thunderbird will connect to the internet. I can ping 8.8.8.8 just fine. I turned off the firewall and they still will not connect. They connected just fine before the upgrade. I changed the proxy to no proxy and system proxy. Still no luck. What am I missing?

I just upgraded to Ubuntu 18.04 and neither Firefox or Thunderbird will connect to the internet. I can ping 8.8.8.8 just fine. I turned off the firewall and they still will not connect. They connected just fine before the upgrade. I changed the proxy to no proxy and system proxy. Still no luck. What am I missing?

All Replies (10)

more options

try this,

In the address bar, type about:config and press enter and accept the warning, search for network.dns.disableIPv6 and double-click to set its value

more options

It was already disabled but I enabled it and same issue so I disabled it again. Still same issue.

more options

go to options > general > network > settings

and choose Auto-detect proxy settings for this network

more options

Tried that also. Didn't make a difference. Still receive the server not found error.

more options

Some additional information...

When I ping www.google.com, www.firefox.com and others I receive a cannot find host or server message.

more options

NoGMO said

Some additional information... When I ping www.google.com, www.firefox.com and others I receive a cannot find host or server message.

That to me would indicate ISP problems.

more options

Try this:


TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.

more options

Thanks, but not a Windows box.

more options

The wireless connection is being made. I just verified with the my isp.

It seems to be something in netplan. I created a 01-netcfg.yaml in /etc/netplan and added

nameservers:

        addresses: [8.8.8.8, 8.8.4.4]

Rebooted the box and still am having difficulties with urls.

Any ideas?

more options

Ɖɔɖɔɖo si wotia