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Left channel audio only on firefox 63 and ????

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Hi... video's from YouTube and other sites only play out the left channel. My system is a 5.1 sound on a Gigabyte motherboard. Truthfully, I don't know how long this has been going on, running on Firefox 63.0 now. I have tested my system on "Edge and Opera" and they play out all the speakers fine. I did install the "Soundfixer" extension for Firefox and it does fix the sound problem on YouTube, but not some other sites.(Fox News) Could I be missing an Extension or Plug-In? Thanks....Larry

Hi... video's from YouTube and other sites only play out the left channel. My system is a 5.1 sound on a Gigabyte motherboard. Truthfully, I don't know how long this has been going on, running on Firefox 63.0 now. I have tested my system on "Edge and Opera" and they play out all the speakers fine. I did install the "Soundfixer" extension for Firefox and it does fix the sound problem on YouTube, but not some other sites.(Fox News) Could I be missing an Extension or Plug-In? Thanks....Larry

All Replies (6)

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Assuming there is nothing on the system level settings for firefox, I recommend trying a refresh first (Make sure you have signed in to Firefox and synced your desired browser data first- history, bookmarks etc).

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

If that doesn't work, then it's probably a bug and a fix will be coming soon.

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Hi....I reset Firefox; surprisingly, it took awhile. Unfortunately, it did not fix the single channel issue. Thanks...Larry

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I really hope someone helps you solve the issue but if you don't find a fix soon, please do report this as bug. https://bugzilla.mozilla.org

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You can try to modify this pref on the about:config page.

  • media.forcestereo.enabled = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

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Hi...This didn't change the sound issue. It's kind of amazing that "Soundfixer" kind of fixes the problem. I also went into the Realtek manger and tested all 5 speakers and the woofer, seem fine. Thanks....Larry

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Sometimes you have to remove all the audio driver and reinstall it to fix any audio problems.