Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant unblock cookies did all that the articlwe said still being blocked

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 56 views
  • Nuɖoɖo mlɔetɔ refishman

more options

tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

Ŋuɖoɖo si wotia

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (6)

more options

Hello refishman,

When you say that you've done everything suggested in the article,
I assume that you're talking about this :

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them  ?

Would you try this please :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Set Cookies". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

Does that work  ?

more options

Did that it said allowed default unchecked,would a vpn stop cookies?

more options

Ɖɔɖɔɖo si wotia

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

more options

refishman said

Did that it said allowed default unchecked,would a vpn stop cookies?

Would you please take a look at this article (you'll have to scroll down a bit) :

https://blog.mozilla.org/firefox/the-different-types-of-privacy-protection/


Let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

And while I was typing my last post, you figured it out
by yourself ....

Well done  !

more options

dear sir have figured it out ghostery was blocking them paused ghostery that fixed the problem thank for help though