Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, i have big problem with mozilla sync, I sign in my account succesful but it can not load my data, no bookmarks, no passwords and add ones

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I need to my all data, but I can not restore that by login and syncing data. i had to many bookmarks and passwords in there :(

I need to my all data, but I can not restore that by login and syncing data. i had to many bookmarks and passwords in there :(

All Replies (2)

more options

It's important to note that Firefox Sync is not a data backup service and should not be used as such. The data stored on the Sync servers may not be permanently retained.

Furthermore, if you have requested a password reset, the data is automatically deleted for privacy reasons.

Your best option is to pull the bookmarks and login data from another device that has this data stored on it.

more options

Are you having problems with sync, or have you lost some data?