Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"thunderbird thinks this message is junk mail" but leaves it in inbox

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ Sea Mac

more options

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

All Replies (1)

more options

These instructions are from a Mac ... but should work for you. Under the Thunderbird Menu Choose Preferences (May be called "Options" on Windows) In the Left Pane Click "Security" On the Top Tabs Click "Junk" Set it like in the Screenshot below. For about a month you're going to want to label mail that YOU consider junk with the "Junk" Button: so it can learn what to label as junk FOR You. (Or right click and choose from the "Mark" Menu ---> "As Junk" to flag it.) "Adaptive Junk Filter" included - just switch it on.

Sea Mac trɔe