Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I try to autenticate to my organization with mobile pass, not work. On Chrome and IE work. I prefered Firefox. What can I do?

  • 4 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 15 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7

   Relying party: Microsoft Office 365 Identity Platform Worldwide
   Error time: Thu, 09 Apr 2020 21:14:30 GMT
   Cookie: enabled
   User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7 Relying party: Microsoft Office 365 Identity Platform Worldwide Error time: Thu, 09 Apr 2020 21:14:30 GMT Cookie: enabled User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
Screen ƒe photowo kpe ɖe eŋu

All Replies (4)

more options

What is your enhanced tracking protection set to? You can also disable it temporarily by clicking the shield to the left of the urlbar and turning it off. Try then.

more options

Thanks Eve :). I tried your solution. Unfortunately we did not solve the problem. The error is maintained.

more options

I'm coming back with an update. I noticed that if I type quickly and repeatedly on "" Sign in with MobilePass "" at some point after four, five errors, I manage to enter the token box dialog screen. Amazing :) But why? On IE and Chrome I don't have this problem. Thanks.

Alin trɔe

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.