Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email does not work

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 11 views
  • Nuɖoɖo mlɔetɔ Matt

more options

I am using Thunderbird for several different emails. several gmail accounts and an outlook account, and also my work emails. Gmail and outlook works fine. The work emails have stopped working. When sending it says "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.cyriousmetalworks.com was lost in the middle of the transaction. Try again." This has been a working email with Thunderbird for years now. I have contacted my email server and they say its not on their end. Any help will be appreciated. Thanks

I am using Thunderbird for several different emails. several gmail accounts and an outlook account, and also my work emails. Gmail and outlook works fine. The work emails have stopped working. When sending it says "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.cyriousmetalworks.com was lost in the middle of the transaction. Try again." This has been a working email with Thunderbird for years now. I have contacted my email server and they say its not on their end. Any help will be appreciated. Thanks

All Replies (2)

more options

I deleted the work email out of thunderbird, and now it will not allow me to add it back.

more options

The highest possibility here is your anti virus product is blocking mail. IF you use a VPN, that is the next most common issue.