Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 10 Fresh Install / Will Firefox be just how I left it?

more options

It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it?

If someone knows how I can get these "Allowed Threats" to not be allowed anymore, that would be great!

It looks like I have to do a fresh install of windows 10, due to malware. After this is done and I re-install Firefox, and log in, will it be just how I left it? If someone knows how I can get these "Allowed Threats" to not be allowed anymore, that would be great!
Screen ƒe photowo kpe ɖe eŋu

All Replies (2)

more options

Have you tried running malware scanners?

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

I have used the following...

Malwarebytes' Anti-Malware Free

SuperAntispyware Portable Scanner Microsoft Safety Scanner

I will try out the other ones that are listed. Thank you.