Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

scam text message

Stephanie
Stephanie
more options

I received a text message today saying it is from Chase Bank and directing me to open a website. I have no account with Chase Bank and wanted to report this to you and forward it to you but I have no idea how to do that. Is there any way to send this to somebody so they can investigate it or should I just block it (if I can), then delete it?

I received a text message today saying it is from Chase Bank and directing me to open a website. I have no account with Chase Bank and wanted to report this to you and forward it to you but I have no idea how to do that. Is there any way to send this to somebody so they can investigate it or should I just block it (if I can), then delete it?

All Replies (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This is not an issue with Firefox for Android but is something that your telephone service provider should be able to help you with.

Stephanie
Stephanie Biabia la
more options

Thank you so much for answering me and as quickly as you did. Now I have to get on the phone with Verizon during commercials in the football games LOL

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Sorry to hear that, but hope you can get this resolved.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chase has a page on reporting suspicious emails, but I didn't immediately find one about reporting suspicious text messages.

https://www.chase.com/digital/resources/privacy-security/security/report-fraud

Anyway, they might not be looking for reports from people who are not their customers; that is not clear.